As an executive business communications consultant and trainer, Dee Dukehart combines her marketing and professional speaking background with her writing and presentation skills expertise. This expertise enhances executives’ and managers’ written documents and business presentations. She also coaches individual executives in organizing, creating and delivering impressive, memorable and powerful presentations. She’s been a professional speaker, communication’s trainer and presentation skills coach for over 18 years. Dee’s an active member of the National Speakers Association and the Colorado Chapter – a board member in 1998-2000, 2006; a member of the American Society of Training and Development, The Alliance of Professional Women, and 24-Hour Fitness. Her articles appear in diverse publications from “Leadership Strategies,” to “Denver/Boulder Better Business Bureau,” to “Surgical Services Management.”
Your presentation is about your listeners, not you! Engage them from the beginning: ask questions – “Show of hands, how many…?”; tell a pertinent story – relationship speaking; and move your body to explain – posture, hand motions, facial expressions. Use pause as a transition tool.
In every e-mail, letter, brief, manual or other document use correct grammar, punctuate correctly, and write in complete sentences. Reread what you’ve written to rid your copy of unnecessary words and adjectives. Less is more in writing. Proof before you press the “send” button; invite a second pair of eyes to help. Write to express, not impress!
Every time to tap on your computer or talk to someone it’s your filter that comes through: your experiences and ideas. Vague language only confuses your readers and listeners. Instead of the ubiquitous “soon,” let them know exactly when: “…by 3 p.m. tomorrow.” Vague expressions are subjective and mean different things to each person; write in “visual” term. “You did a ‘good’ job.” What does “good” look like?