Have you ever lost business because of a poor sales presentation, an inept informational presentation or briefing? How about an e -mail or formal document that shouts, “I don’t care about you, reader”? You’re not alone. Find out how you can gain business with a few vital communication tools and techniques.

Do you stare at your computer when you have to write a business letter, ignore an issue when you have to communicate with a co-worker,manager, employee or C-level person? Do you freeze when you have to organize and deliver a presentation? You’re not alone.

The top two skills that companies are begging for are excellent business writing skills and powerful presentation skills.